FAQ
When your order is shipped (usually within 1-2 business days) you will receive an email notification with tracking information. Please check your spam...
Thu, 28 Mar, 2024 at 1:33 PM
Your order estimated delivery time depends on the shipping method that you can choose during checkout. *Some items may only be eligible for regular sh...
Thu, 28 Mar, 2024 at 1:42 PM
Available shipping options are shown during checkout. We are not able to offer any other or individual terms. Cut off time for same-day processing 11 am ED...
Thu, 28 Mar, 2024 at 1:42 PM
Try using a different card. Make sure that your card supports 3D secure. *Card payments are processed by an external payment processor. We have no abi...
Thu, 28 Mar, 2024 at 1:43 PM
Only orders placed using your account credentials will be shown in your account. If you placed an order using guest checkout it will not be linked to y...
Thu, 28 Mar, 2024 at 1:44 PM
If you did not receive your refund please contact your bank and open a case with them. Refunds are processed by banks and between banks. We do not have any...
Fri, 4 Feb, 2022 at 5:46 PM
Depending on your original payment method it usually takes 7-10 business days to see the refund posted. If you do not see your refund please contact you...
Thu, 28 Mar, 2024 at 1:46 PM
We are sorry if your order did not arrive. Sometimes orders may be lost, delayed, or returned by the carrier. First of all, please find and check...
Thu, 28 Mar, 2024 at 1:47 PM
Returns are accepted within 30 days from purchase. If you like to return your item, please open a ticket with us By placing an order you agree that the re...
Thu, 28 Mar, 2024 at 1:47 PM
To access product specification or SDS scan the barcode on the label or lid with your phone. If there is no barcode please open a support case with us to r...
Thu, 28 Mar, 2024 at 1:48 PM